1015 E Walnut Carbondale, IL 62901

Sales: (618) 319-4910

Service: (855) 754-7470

Welcome to Auffenberg of Carbondale.com.  Our goal is for you to be an Auffenberg of Carbondale customer for life by providing you with the most hassle-free automobile shopping, purchasing, servicing and ownership experience possible. We are very passionate and feel fortunate to represent three world-class brands: Cadillac, Buick and GMC.

We are bound to outstanding customer service by our promises and commitments;

·        Treat every customer as a guest.

·        Promptly provide each customer with a warm greeting.

·        Be obsessed with providing a world-class environment in which to do business.

·        Be proud of our professional appearance, language and behavior.

·        Find innovative ways to demonstrate the excellence of our products and services.

·        Operate with openness, honesty and fairness in every customer interaction.

·        Take ownership of any customer issues and address them promptly.

·        Personally escort customers through our facility and introduce them to other team members.

·        Express genuine appreciation for every customer's business.

·        Seek ways to surprise every customer, every time.

 

We have a diverse workforce with decades of training, experience and expertise. We have been serving our communities and customers since 2001. We look forward to meeting you or welcoming you back.