General Recall Information

GM works diligently to communicate
recall and program information to affected customers.

While the team at Auffenberg Of Carbondale works hard to help you find the right GM vehicle for your Murphysboro drives, we are still here to guide you throughout your ownership experience. This includes if there’s been a safety recall on your model. We will help you understand what it means exactly and what steps you should take. We have answered some of the most frequently asked questions below.

GM provides information on this website for recalls announced on or after August 20, 1999. This information is available for vehicles in which repairs have not been completed. To check for recalls on your GM vehicle, enter your Vehicle Identification Number (VIN) below.

Take advantage of your GM account:
Get important recall notifications upon signing in. Connect with your Preferred Service Dealer to schedule service and ask questions. Keep your contact information updated to ensure prompt notification. Receive specific recall assistance from your GM contact center.

Complete Details On GM Recalls:

More Info

Search for GM Recalls:

Check VIN

Recall FAQ:

How can I tell if my vehicle has been involved in a recall (for example, Takata Airbag Recall)?

Answer:
To determine if your vehicle is involved in a recall, type your VIN in the field above. Once entered, any recall repairs that have not been completed on your vehicle will be displayed. GM notifies customers of affected vehicles in writing within 60 days after a recall announcement. GM works to quickly identify affected vehicles and notify owners. Once GM has identified the affected vehicles, those vehicle VINs are loaded onto this site. This process can take several days, but in rare cases it may take longer. Even if your vehicle doesn’t appear here, please check this website at a later date if you believe your vehicle may be involved in a recently announced recall. For more information on the Takata Airbag Recall, you can go to www.GMTakataAirbag.com or call 1-866-467-9700.

If I haven’t received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?

Answer:
Yes. The vehicle specific information related to a recently announced recall may not be available at the time of the announcement.

I still have questions. Who should I contact?

It is recommended that you contact your preferred Certified Service Dealer or Saab Official Service Center and discuss your concerns with a member of the management team. Ultimately, they will be responsible for completing the recall repairs for your vehicle. If your concerns are still unresolved after contacting your preferred Certified Service Dealer or Saab Official Service Center, please refer to the list of contact centers below. Call for recall assistance on Monday through Saturday, 8 a.m. – 9 p.m. EST.

For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance.

Buick:
1-800-521-7300
Cadillac:
1-800-458-8006
Chevrolet:
1-800-222-1020
GMC:
1-800-462-8782
Hummer:
1-800-732-5493
Oldsmobile:
1-800-442-6537
Pontiac:
1-800-762-2737
Saturn:
1-800-553-6000
Saab:
1-800-955-9007 (Monday – Friday 8 a.m. – 5:00 p.m. EST)

Schedule Service With Our Auffenberg Team:

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General Recall Information

GM works diligently to communicate recall and program information to affected customers.

How can I tell if my vehicle has been involved in a recall (for example, Takata Airbag Recall)?

If I haven’t received a recall letter in the mail, is there still a possibility that my vehicle has been involved in a recall?

I still have questions. Who should I contact?

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GM works diligently to communicate
recall and program information to affected customers.